Whether you're meeting a customer for the first time or interviewing potential new employees, making a great first impression is important.

Research suggests that fairly _______ first impressions are made as soon as within one-tenth of a second of meeting someone. Then how do you _______ you come across well?Apart from the _______ practice - dress smartly, shake hands firmly, make eye contact, you can do _______ to make sure you make a good first impression.

Making a good first impression will be a lot _______ if you understand what exactly a good first impression involves. Edwards, CEO of Science of People,suggests becoming _______ of how you want to be sensed before the meeting. “ _______ you get ready, think about what kind of people you want to _______ and what kind of interactions you want to have. ”

Add value to the _______ . If you don't have anything interesting to say, perhaps you can ________ not to say anything. Sally, the author of How The World Sees You, stresses why you need to ________ value to the conversation. ” You want your listeners to ________ the conversation feeling good about their investment（投入）of time and ________ . What can you ________ to the discussion? For example, has your  team recently learned a new ________ to connect via a conference call,or attract new customers? If you're not adding value ,you're just ________ time. ”

Forget about your personal schedule. It's going to be difficult to make a good impression if you're ________ in some personal schedule. Andrew, Director of Business Development, ________ dropping your personal schedule and ________ , being friendly and honest with the people who may be able to help  each other. Generosity is an attractive ________ and it's something special that people will remember about you.

   How do you stay true to yourself when you’re surrounded by friends and families that have an opinion on everything you do? It’s not easy! 【小题1】 Here are four tips which can help you live a dynamic（充满活力的）life.

【小题2】

Stay true to yourself by listening to the only opinions that really matter-your own and those from people who believe in and encourage you. Deep down you know yourself better than anybody else.

Don’t fear.

【小题3】 The reason why most people don’t take risks, or live on the edge is the fear of what others might think of them. If you want to live the life you truly deserve, you must give up the need to be liked by everybody.

Value yourself and your choices.

When you do, others will too. Own the choices you make in your life. 【小题4】 When you believe in yourself, others will believe in you too. Show confidence in your choices, and what you stand for whether others agree or not.

Focus on appreciation.

No matter what the circumstances（环境）are, there is always something to be grateful for. All successful people ask, “What am I grateful for? How can I improve my situation and use these tough times to inspire others?” 【小题5】

These steps, if applied, will help you transform（使改变）your peace of mind, lifestyle, and productivity.

   Over the years, I've received a lot of advice from friends and family, trained professionals and books on how to get along with others and build strong relationships. Most of it is insightful（有见地的） and effective but when I'm caught up in the moment, I find it hard to apply what I've learned. This is especially true when it involves a multi-step process.

After analyzing many methods and experimenting in my own interactions（交流）, I've found one simple guideline that has helped me strengthen every one of my interpersonal relationships. This simple easy-to-remember tip is: Make the other person feel important.

No one likes to feel small and most conflicts（冲突）occur when you make others feel unimportant whether you plan to or not. The key to getting along with almost anyone is to avoid actions that diminish others and replace them with actions that build up others. Actually,you can strengthen your relationships with many actions.

When you interact with someone, give him your undivided attention. Don't look around to see what else is going on or check your phone or watch. Take time to listen and respond  accordingly to show  you're engaged. Make the other person feel like he is the most important person you’re meeting with.

Nothing will make someone light up more brightly than showing genuine interest in him. Be curious and ask specific questions based on what you hear. The more questions you ask, the better the interaction will go but keep in mind that you must be sincere. If you try to fake it, people can tell.

When it is possible,show that you consider the other person remarkable. Find opportunities to speak highly of this person to others as often as you honestly can. One trap to avoid is making others feel  more important by putting yourself down. This is never helpful so it's important that you lift others up in a way that respects everyone including you.

Becoming Refreshed Without Sleeping

Sometimes there are just not enough hours in the day to get everything done and get a good night’s rest. 【小题1】 Once in a while you can get away with a sleepless night and still feel reasonably good by adjusting your meals and activities.

【小题2】 The last thing you want to do when you are tired is get warm and cozy, because this will cause you to fall asleep. Keeping the air conditioner on will make you feel much more alert and refreshed.

Eat small amounts. Eating small amounts of healthy food will help refresh you. Fruit and nuts are a good choice because they are nutritious and will energize you. 【小题3】 Try to stick to low carbon meals to keep fit. Chewing gum after your snack or small meal will also help keep you awake.

Keep it bright. 【小题4】 Turn on lots of lights, which will trick your body into waking up and feeling better. Go outside whether it is day or night for some fresh air. You will get double benefits if it is daytime.

Take a break. Taking a little break will help you in the long run. Turn on some energizing music to get yourself positive. Relax and talk to a friend in person or on the phone for a few minutes. 【小题5】