I was at the post office early that morning, hoping to be in and out in a short while. Yet, I _____ myself standing in a queue that went all the way into the hallway. I had never seen so many people there on a weekday. It seemed someone might have made an announcement, _____ customers to carry as many packages as they could and bring them in when I needed to have my own package _____. The queue moved very slowly. My patience ran out and I got _____. The longer it took, the angrier I became. When I got to the counter finally, I finished my _____ quickly and briefly, and then walked past the queue that was then extending past the front door.

“Excuse me,” I said, trying not to be too pushy. Several people had to move _____ to make room for me to get to the _____.

I stepped out, complaining about the _____ conditions. Thinking I was going to be late for my dentist appointment, I headed into the parking lot.

A woman was coming across the parking lot in my direction. She was walking with determination, and each step sounded very heavy. I _____ that she looked as if she breathed fire. It stopped me in my tracks. I ______ myself and it wasn’t pretty. Had I looked like that? Her body language said that she was having a ______ day. My anger melted away. I wished I could wrap her in a hug but I was a ______. So I did what I could in a minute ______ she hurried past me — I smiled. In a second everything changed. She was astonished, then somewhat ______. Then her face softened and her shoulders ______. I saw her take a deep breath. Her pace slowed and she ______ back at me as we passed each other.

I continued to smile all the way to my ______. Wow, it’s amazing what a simple smile can do.

From then on, I became aware of people’s ______ and my own, the way we show our feelings. Now I use that ______ every day to make me ______ that when facing the world, I can try a smile.

   I am a mom of two young children whom we homeschool. This _____ that they are with me almost all the time. Whenever possible I will _____ random acts of kindness—_____ things like paying for the order behind me in the drive-thru lane, holding doors, etc. So, they are very _____ with the concept and are, of course, also _____ to do "nice" things for others.

Just a few days ago we _____ our local grocery store to pick up a few things which quickly turned into an entire cartload of stuff. We got into one of the two open checkout lanes and waited our _____. While we were waiting, a young man came up behind us with only a few _____ in his basket. I told him to go ahead of us as we were in no _____.

He seemed very pleasantly surprised and ______. As he began putting his items on the belt the cashier began to ______ her till tape（出纳机纸带）so we had a fairly long ______ in line. My kids were very ______ behaved but they were still children；they asked questions, they talked ______, they moved around and they were generally very entertaining.

I could see the young man watching and listening with a smile on his face.

We were putting our groceries on the ______ when the cashier finished with his order. What I didn't know was that he had heard my kids ______ bubble gum. I had agreed they could have some. So he ______ a pack of bubble gum and asked the cashier to ring it through twice ______ putting it back. He then told my kids that he bought their gum because their mom was ______ enough to let him go ahead in the queue.

The experience really showed the ______ that good begets（引发）good to my lovely little kids.

   Years ago my three-year-old son, Jeremy, and I walked to our car. He _______ me with excitement. I found he was holding a _______ in his little hand. I hadn’t given it to him, so I asked, “Where did you get that?” He _______ to the store we’d just _______. But we hadn’t paid for it.

I had a lot of things to do that day, but taking _______ of this moment to teach character to my son just moved to the _______ of my to-do list. I sat him in the front seat next to me in the car without _______ it, so the two of us could talk. I _______ to him that we couldn’t just take things from stores without _______ them. When he realized he’d done wrong, tears ________ up in his eyes. I looked at my ________ boy and said, “Here’s what we have to do. We have to go back to the ________. I want you to tell the manager that you took it, and you’re sorry.” We walked back to the store, and I asked for the ________. “My son has something to tell you,” I told her. Jeremy ________ the toy and said, “I took this, and I’m sorry.” The manager ________ it beautifully, and a little boy learned an important ________.

My son is now 40, with children of his own, but he still clearly ________ that day. And, now, I’m so ________ that those character traits I tried to teach him took ________ in his heart and life. He’s now teaching them to my beloved ________.

We can impact our world by teaching our children character-by being examples of them.

   Successful people are the center of any hot discussion. Actually any successful individual is flesh and blood just like you. 【小题1】 It's the small differences that help them stick out from the rest.

1.Ordinary people dream of a better future，while successful people create a better future.

We all want to live a better life: more happiness，more freedom and better health. 【小题2】 However，the average person will focus on dreaming，while the successful one spares no efforts to create that dreamy future.

2. 【小题3】

Everyone has doubts and negative thoughts once in a while. It's just human nature and the way our brains function. Many people accept these thoughts as truths and let them control their lives. On the contrary，great people are conscious of the impact their thoughts have，and try to influence their thinking to make it work for them.

3.Ordinary people prefer short-term satisfaction，while successful people choose long-term rewards.

Do you know anyone who hates to be rewarded？Neither do we. 【小题4】 In the era in which we are taught to praise comfort over anything else，it's easy to settle for instant pleasure. However，successful people recognize that oftentimes you need to wait to experience the true pleasure.

4.Ordinary people praise overabundance（过多），while successful people praise limitation（限制）.

A kind of person loves to gather wealth. 【小题5】 However，one of the features of truly successful people is that they can limit a lot of things in order to focus on the ones that are actually important.

   Life is filled with ups and downs. When you feel like you're experiencing more downs than ups，sometimes it helps to get a little tough love. That's why we put together this list of five harsh（残酷的）truths that will help you grow.

1. Life isn't fair.

Life will hand you lemons, often when you least expect it. 【小题1】

2. The first step is always the hardest.

Changing bad habits is tough. Chinese philosopher Lao Tzu once said," 【小题2】 "So if you want to change something, start with small steps.

3. You may be better off without some of the people you currently care about.

Chances are that there's someone in your life you care about deeply who is holding you back. 【小题3】 However, there comes a time when you need to make the tough decision to say no to people who can't help you grow.

4. 【小题4】

If you don't take risks you will have a hard time accomplishing what you want in life. People who truly change the world are the biggest risk-takers. And they treat each failure as an opportunity to grow and get better.

5. You are the only thing to hold yourself back from greatness.

Often we get so caught up in hoping for the next great thing that we don't realize what's unfolding right in front of our faces. 【小题5】 Instead, focus on the positive things you have in your life. Choose to be happy right now.