Yesterday I was a bit early for a date so I stopped in at McDonald’s for a co

题干

Yesterday I was a bit early for a date so I stopped in at McDonald’s for a coffee. I think they make the best coffee. Two very pleasant young girls were working at the counter and the customer ahead was hard to please!

The young girl was sweaty and near tears. I only wanted coffee but I liked lots of milk in it. I really didn’t want to be difficult so I said, “You go ahead and add lots of milk and if it’s not enough, I’ll ask for more.” She smiled. She made a perfect coffee. I left her two pink candies as a tip (小费).

I went to her supervisor and let the leader know how well she dealt with such a difficult customer ahead of me. More of that needs to be done for young people starting out — probably the first job.

I remember how hard it was. I would have run away crying and quit, if it had been me yesterday serving those customers. I’d still be crying too.

Comments posted by molliecat on July 29, 2018

READERS’ COMMENTS

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation (感激) probably made her day.

Mish wrote: How dear you were to lend support there, dear molliecat. Love you!

Kiwicat wrote: My sons both have very unpleasant first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone to do job training. Thanks for the reminder (提醒物) that we can be more thankful to those who offer front-line customer service.

Mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness. So many good lessons you have earned are shared. Blessings, dear molliecat.

【小题1】Why did the writer have a coffee at McDonald’s?

A．Because she arrived for the date ahead of time.

B．Because her date was delayed.

C．Because she wanted some coffee to calm down for the date.

D．Because the coffee at McDonald’s was very cheap.

【小题2】What does the underlined word “supervisor” in Paragraph 3 mean?

A．A person in charge.	B．A person in need.
C．An elderly customer.	D．A reader of a website.

【小题3】The readers think that the writer’s attitude toward the young girl is __________.

A．negative	B．optimistic
C．helpful	D．moving

【小题4】The passage is most likely to be taken from __________ .

A．a website	B．a practical guide
C．a newspaper	D．a textbook

上一题下一题 0.99难度阅读理解更新时间:2019-06-25 09:01:57

答案(点此获取答案解析）

同类题1

William Herschel was born on November 15th, 1738 in Hanover in a family of musicians. In 1757,he fled to England and began earning a living as an organist and later composer and conductor. In 1772, he convinced his sister Caroline to join him as a singer. In their spare time the brother-sister team became occupied in astronomy. William died at his home in Slough, near Windsor on August 25th,1822,and Caroline on September 1st,1848.
Herschel’s first major discoveries were to show that Mars and Jupiter exhibit axial rotation(绕轴自转). Herschel struck fame in 1781,when on March 13th he discovered the planet Uranus(天王星) while engaged in work aimed at determining stellar parallax(恒星视差).This being the first new planet discovered since ancient times, Herschel, until then a mere amateur astronomer relatively unknown even in England, became world-famous. Adopting a historically proven strategy, Herschel named the new planet Georgium Sidum,in honor of the then ruling English king GeorgeⅢ. The trick worked once again, as King GeorgeⅢ gave William and Caroline the titles of“The King’s Astronomer”and“Assistant to the King’s Astronomer”, an honor which came with a life’s pension for both. In 1782 they moved to Bath, and shortly thereafter to Slough, and from this point on William and Caroline could devote themselves entirely to astronomy. The Herschels went on to discover two moons of Uranus in 1787.
While Caroline became increasingly occupied with the search for comets at which she was quite successful, William became for a time interested in the Sun. Inspired by Wilson’s 1774 work, he put forth the theory of sunspots(太阳黑子),an opinion that continued to exist well into the nineteenth century. In 1800,he became interested in the solar spectrum(太阳光谱),and uncovered the first evidence for solar energy output outside of the visible spectrum, in what is now known as the infrared(红外线).In 1801, he published two papers that effectively started the field of solar influences on Earth’s weather.
【小题1】Herschel made himself known to the world mainly by .

A．discovering the planet Uranus

B．determining stellar parallax

C．discovering two moons of Uranus

D．uncovering the evidence for the infrared

【小题2】It can be inferred from the passage that George Ⅲ .

A．liked science and technology

B．liked Herschel’s naming of the new planet

C．was interested in astronomy

D．gave Herschel a lot of useful suggestions

【小题3】What do we know about Caroline from the passage?

A．She was successful in music.

B．She was given the title of“The King’s Astronomer”.

C．She died later than her brother.

D．She published two papers.

【小题4】This passage mainly tells readers .

A．some information about Herschel and his sister

B．how Herschel and his sister discovered the planet Uranus

C．Herschel and Caroline got along well with each other

D．Herschel and Caroline’s major scientific publications

同类题2

During my second year at the city college，I was told that the education department was offering a "free"course, called Thinking Chess, for three credits. I _________the idea of taking the class because, after all, who doesn't want to _________a few dollars? More than that, I'd always wanted to learn chess. And, even if I weren’t _________enough about free credits, news about our _________was appealing enough to me. He was an international grandmaster, which _________I would be learning from one of the game's _________. I could hardly wait to _________him.
Maurice Ashley was kind and smart, a former graduate returning to teach, and this _________was no game for him: he meant business. In his introduction, he made it _________that our credits would be hard-earned. In order to __________the class, among other criteria, we had to write a paper on how we plan to __________what we would learn in class to our future professions and, __________, to our lives. I managed to get an A in that __________and learned life lessons that have served me well beyond the __________.
Ten years after my chess class with Ashley, I'm still putting to use what he __________me: “The absolute most important __________that you learn when you play chess is how to make good __________. On every single move you have to __________a situation, process what your opponent(对手）is doing and __________the best move from among all your options.”These words still ring true today in my __________as a journalist.

同类题3

It was Christmas evening. I just _______ home from the nearby grocery store with all kinds of things. The kitchen was _______ with brown bags and boxes. On seeing me coming back, my youngest son, Isaiah, reached me and _______ if I would play a game with him.

I took Isaiah's _______ . He stood there and his green eyes were _______ . “Here is a Christmas _______ for you. Please find it. You can look for something silver. ” he said. I began to do it. I _______ the table in the corner and some other places.

After a few seconds, I saw there was a _______ snow globe on the top of the piano. It was silvery and beautiful. I held the cool _______ in my hands. Isaiah said to me that it was to ________ the one that he had broken the year before. I was puzzled completely. So I bent(弯曲) my ________ beside him. He added how he ________ enough money and asked his elder brother,Logan, to help him buy this one to ________ the broken one. They just wanted to give me a (n) ________ .

Logan nodded and smiled. When I ________ the key on the bottom of the globe, the quiet room was full of music. Isaiah said,“Mum, do you remember how I by accident ________ your snow globe? It broke on the ground ________ the music was still going on. I was so,so sad. ”His face turned a little ________ . But the truth was that I did not quite ________ the broken snow globe after a long time. But Isaiah had been sorry for his ________ all the time. I was sure I would keep this snow globe in my mind forever.