On a cold winter afternoon, the first-graders were trained in football. It was the day of our first _____.

These children were asked to sit on a long bench on the grass. When I was training a _____ team, I spent a few minutes _____ them to know one another, each kid saying his name and the names of all the kids siting to the left.

A few minutes later, I _____ to put the kids to a test. Alex was chosen to _____ at the far left end of the bench, _____ to each kid, say that kid's name and then shake his right hand.

Alex did well and he went down the row—Dylan, Micah, David, and Beau—_____ he reached Ben. He said Ben's name and _____ out his right hand, but Ben just sat there, his right hand _____ in his jacket.

"Ben, why don't you let Alex shake your right hand？"I asked. Ben stood up, and said, "But I don't have the ______. "He pulled his jacket ______ from his right shoulder.

Ben's arm ran from his right shoulder but his arm ______ at the elbow（肘）. No forearm（前臂）, no hand and no fingers！

I got ______ and couldn't think of anything to say, but the little kids were unwilling to hide their ______.

"Look at that, "said Alex. " Hey, what ______ to your arm?" another kid asked. "Does it hurt?" Ben took off his jacket to ______ the kids what they all wanted to see. He explained to them that he had always been that ______ and that there was nothing ______. What he meant was that he wanted to be treated like ______ else.

From that day on, he was ______ Ben, one of the players on the team.

   Yesterday I was a bit early for an appointment so I stopped in at McDonald's for a coffee. I think they make the best coffee. Two very pleasant young girls were working at the counter and the customer ahead was impossible to please!

The young girl was sweaty and nearly in tears. I only wanted coffee but I liked lots of milk in it. I really didn't want to be difficult so I said,“You go ahead and add lots of milk and if it's not enough, I'll ask for more. ” She smiled. She made a perfect coffee. I left her two pieces of candy as a tip.

I went to her supervisor and let the leader know how well she handled such a difficult customer ahead of me. More of that needs to be done for young people starting out - probably the first job. '

I remember how hard it was. I would have run away crying and quit, if it had been me yesterday serving those customers. I'd still be crying too.

Comments posted by molliecat on July 29

READERS' COMMENTS

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation (感激)probably made her day.

Mish wrote: How dear you were to lend support there, dear molliecat. Love you ! kiwicat wrote: My sons both have dreadful(糟透了的)first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone to do job training. Thanks for the reminder(提醒物)that we can be more tolerant and thankful to those who offer front-line customer service. mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness,So many good lessons you have earned are shared. Blessings, dear molliecat.

Mike is a specialist in algebra and geometry. His only recreation is 【小题1】 (science) and technical inventions. He has published many articles in many famous journals and won several patents.

One day, he was invited to a seminar held by 【小题2】 enterprise. The participants were from all walks of life, 【小题3】 (include) officials, software programmers and futurologists.

Shortly after the seminar began, many issues were put forward, such as 【小题4】 (starve) in African countries, race discrimination in America and the conflicts in the Mid East. Permanent peace, 【小题5】 (equal) and happiness were what all the people wished for. Meanwhile, some digital 【小题6】 electronic products were presented.

Finally, Mike declared that he brought two new inventions. One was a kind of liquid 【小题7】 could remove stains on garments quickly; the other was a kind of material that could deal with poisonous chemicals in rivers. He was very outspoken. He said that pollution was very serious worldwide and that if we permitted the situation to go on, the outcome 【小题8】 (be) hard to imagine.

The organisation also encouraged people 【小题9】 (invest) money in poor countries. After the seminar, all the participants got some beautiful 【小题10】 (souvenir).

   I was the fool at school, regarded as a special needs student. I was termed as such, obviously, because I was not interested in school and did not care for my _______.

Over time, I started to believe in my stupidity. I _______ the fact that I was in special needs classes and poured it out as anger and depression. But one activity _______ this view of myself chess.

I started to play chess with my father after school simply because I wanted to _______ him at something. My father was a _________ man, fond of physics, writing, religion…, almost every _______. He was called a walking dictionary. So, winning in chess against my father would be a _______ that I had intellectual power. On the small chessboard, I had a chance to _______ my so-called inability.

Game after game, I wanted to beat my father even more. I started to study chess books and play against a chess computer to _______ my skills. One weekend, I finally checkmated(将杀) my father on a ferry ride, which made me feel ________.

Two years later, I became the second board on my school chess team, with our top board being the best high school player in the state. But before the tournament season, our top player ________ to come. There came my chance to play as top board against the best players in other states.

I was determined to show who I had become: a(n) ________ person able to win with calculation, logic and will. My most ________ game came in the final round. Our team was facing a high school which only excellent students attended. It was ________ a match between a special needs student and a smart soul. My opponent(对手) was playing well and kept ________ while I kept defending to keep my king safe. He spent long trying to break down my defenses, but could not find the final push. I ________ with more defensive moves, trying to make it as difficult for him as possible. With little ________ left, he started to make rapid moves. ________ he could make the final decision, he ran out of time. Honestly, as his clock flag fell, I jumped up out of my seat and kissed the floor out of excitement. Of course it was not the most sportsmen—like ________, but I could not control my emotions.

While holding my winner’s cup, I knew I was not ________. The inferiority complex (自卑感) had melted away, and I realized that underneath our thoughts, each person is a genius.

Every morning and evening, many people gather to dance in our community square, where is designed to improve living quality. Although dancing could do good to their health, but the long-time dancing and loud noise causing by the loudspeaker really brought the neighbors inconvenience. I couldn’t rest or sleep well, which made me terrible upset. I felt so sleep in class that I performed badly in study. To solve a problem, I communicated with the organizers and suggested that they should shorten the dance time and reduced the music noise. Only doing so can they have fun and let others enjoy life. To their delight, they adopted my advices.