It was a Sunday morning. I got out of bed as quick as a bunny _____ it was the final of my soccer tournament. I got _____, ate the breakfast my mom had made for me and headed to the car. On my way, I wondered what it would be like to _____ the shiny gold medal in my hands. As I got closer, I saw my team _____ on the field, so once I finally got there, I started rushing towards them.

When the _____ was about to begin, I was already sweating like a pig because it was so _____. When both teams were on the field, the referee blew the whistle which was a _____ of the start of the game. As my teammates passed the _____ down the field, I heard the cheers from the parents in the bleachers (露天看台) _____. The score was zero to zero at half-time and I had a rest by drinking water to get ready for the second half. We ______ the second half but still couldn’t put the ball in the net. The game score was ______ at the end of the second half which meant that we had to go to extra time. Towards the end of extra time, the other team’s defender ______ one of my teammates, which ______ a free kick (任意球). I went up to take the kick. I shook with ______ as the ball went out of the net. It was the end of ______ time, which meant that we had to go to penalties (点球).

I went up to take the first penalty. I was ______ I would miss again, but once I ______ it, I was relaxed as I made it in the top left corner. The final ______ was 4-3 on penalties but we ______. After they gave me the silver medal, I went home and was happy that it was all over and that second place wasn’t that ______.

   My family lived in a motel（汽车旅馆）for two years. Like most families living there, we stayed in a two-bedroom suite. We were living from paycheck to paycheck, so when Christmas approached, we didn't know if we would be able to buy gifts for our children.

A few days before Christmas someone dropped off presents for all the kids that lived at the motel. It brought so much joy to all the children, most of whom knew that they wouldn't be receiving anything.

Five years ago, we moved out of the motel. After that, my husband and I were working hard at Joe's Crab Shack to support our family. A few days before Christmas, I was busy working. The man at my table could see the large tables were taking most of my time, but I was very patient and friendly. Between drinks and food I was able to chat with him about his family and mine. He left me $10, then walked out. About 10 minutes later, I turned around and there he was again. He gave me a hug , and put something inside my apron, telling me“Have a Merry Christmas”. I reached into my apron and pulled out $800.

I was so overwhelmed（不知所措的）by his generosity that I burst into tears. He had given me more than enough money to help my family catch up on our bills. After discussing what we should do with the money we had left over, we decided to buy presents for the families living at the motel, so we could pass on the blessing that we had received. Since then, it has been a tradition for us to give Christmas gifts to the families in need.

Last year we were able to give presents to each of the 80 children at a school in our community, and throw a Christmas party for them. This year our goal is to add at least 20 children.

   Yesterday I was a bit early for a date so I stopped in at McDonald’s for a coffee. I think they make the best coffee. Two very pleasant young girls were working at the counter and the customer ahead was hard to please!

The young girl was sweaty and near tears. I only wanted coffee but I liked lots of milk in it. I really didn’t want to be difficult so I said, “You go ahead and add lots of milk and if it’s not enough, I’ll ask for more.” She smiled. She made a perfect coffee. I left her two pink candies as a tip (小费).

I went to her supervisor and let the leader know how well she dealt with such a difficult customer ahead of me. More of that needs to be done for young people starting out — probably the first job.

I remember how hard it was. I would have run away crying and quit, if it had been me yesterday serving those customers. I’d still be crying too.

Comments posted by molliecat on July 29, 2018

READERS’ COMMENTS

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation (感激) probably made her day.

Mish wrote: How dear you were to lend support there, dear molliecat. Love you!

Kiwicat wrote: My sons both have very unpleasant first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone to do job training. Thanks for the reminder (提醒物) that we can be more thankful to those who offer front-line customer service.

Mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness. So many good lessons you have earned are shared. Blessings, dear molliecat.