I was attending a party one night given in Sir Ross's honor. During the dinner, the man sitting next to me told a humorous story and spoke of the quotation:“There's a divinity（神）that shapes our ends, /Rough-hew them how we will. ”

The storyteller mentioned that the quotation was from the Bible. He was wrong. I knew that； I knew it positively. There couldn't be the slightest doubt about it. And so, to get a feeling of importance and show my high quality, I chose myself as an unwelcome person to correct him. He stuck to his guns. “What? From Shakespeare? Impossible! Absurd ! That quotation was from the Bible. ”

The storyteller was sitting at my right hand, and Frank Gammond, an old friend of mine, was seated at my left hand. Mr. Gammond had devoted years to the study of Shakespeare, so the storyteller and I agreed to leave the question to Mr. Gammond. Mr. Gammond listened, kicked me under the table, and then said ,“Dale, you are wrong. The gentleman is right. It is from the Bible. ”

On our way home that night, I said to Mr. Gammond,“Frank, you knew that quotation was from Shakespeare. ”

“Yes, of course,”he replied. “Hamlet, Act V, Scene 2. But we were guests on a festive occasion, my dear Dale. Why prove to a man he is wrong? Is that going to make him like you? Why not let him save his face? He didn't ask for your opinion. He didn't want it. Why argue with him?”The man who said that taught me a lesson I would never forget. I not only had made the storyteller uncomfortable, but had put my friend in an embarrassing situation. How much better it would have been if I hadn't become argumentative.

Nine times out of ten, an argument ends with each of the contestants（竞争者）more firmly convinced than ever that he is absolutely right. You can't win an argument. You can't because if you lose it, you lose it； and if you win it, you lose it.

Atalented actor，producer，and singer，Will Smith is 【小题1】success.In fact，his huge success can date back to some valuable lessons 【小题2】（teach）by his experience when he was young.

Once Will's father gave him and his brother Harry an outdoor project. The boys had to rebuild a 【小题3】（break）wall in the yard；it was fifty feet long and around sixteen feet high. They had to mix concrete and place one brick at a time，【小题4】（eventual）covering the entire wall.Will and his brother Harry felt surprised 【小题5】 their father's demand，for they couldn't even think of 【小题6】（complete）a project as big as this.

However，with the attitude of "one more brick"，both Will and Harry constructed the entire wall in a period of six months with the 【小题7】（guide）of their father. Both brothers 【小题8】 previously were so puzzled about the job，felt a sense of pride after finishing the job，and so 【小题9】（do）their father.

Even today whenever Will thinks that he won't be able to do something，he looks back on this incident and reminds 【小题10】（him）of "one brick at a time".

Every successful man is shaped right from his childhood.To achieve dreams，one should be disciplined and determined.

When Elizabeth married Joseph Fry, it seemed as if her life would be 【小题1】 (comfort) and peaceful. However, Elizabeth was not content with her easy life. One day Elizabeth Fry visited 【小题2】 prison. At first the prison officers did not want her to visit the women prisoners because they feared the prisoners would attack her, but Elizabeth was not afraid. She found that the prisoners behaved 【小题3】 (bad) because they were being treated like animals. So the first thing that Elizabeth 【小题4】 (do) was provide food, clean clothes and straw for beds. Her 【小题5】 (kind) helped her gain the friendship of the prisoners. Later Elizabeth 【小题6】 (ask) by the government to see the leaders of Britain to discuss how 【小题7】 (improve) the conditions for prisoners. Of course she did not do all the work 【小题8】 her own. Other women helped her and went around the country, 【小题9】 (raise) money for her work. Some people did not like her ideas and quarreled with her. Other people said she enjoyed being famous too much. However, her husband, Joseph, supported and encouraged her, so she continued working to help improve the lives of prisoners 【小题10】 she died.

   As the saying goes, "Roses given, fragrance in hand. " I am always in the_________of giving money to every beggar or homeless person I pass by. My friends say it is not good to________them. We may come across beggars or________people begging every day and all beggars have their ability to survive. It annoys them that I never listen.

On a________day, my friend and I were walking to the_________when I passed a beggar lady. I had seen her several times before and had always given her a few_________. That day, I gave her 2 euros. I was waiting for the bus and reading a book when I_________to see that lady standing in front of me. She_________me a piece of paper covered in a plastic bag to prevent it from getting_________. She stood there, looking at me__________. Putting my book__________, I took the paper, which said she and her family had to_________their country because of floods, and she was  _________to support them. She had got a bit of money,___________she needed another 5 euros to get home. I   _____in my pockets and found 20 cents. My friend________a 5-euro note. I asked her to give it to the lady, and said that I would_________the money the next day. When she got the money, the lady hugged us and said thanks again and again, and went on her way. Later on the bus, I__________where her home was and how she had gotten there. In her story,I felt that my friend and I would always remain part of it as the_________, who helped her get home on a rainy day. But for me, helping a stranger did bring me happiness, giving me a pleasant__________.

   Yesterday I was a bit early for a date so I stopped in at McDonald’s for a coffee. I think they make the best coffee. Two very pleasant young girls were working at the counter and the customer ahead was hard to please!

The young girl was sweaty and near tears. I only wanted coffee but I liked lots of milk in it. I really didn’t want to be difficult so I said, “You go ahead and add lots of milk and if it’s not enough, I’ll ask for more.” She smiled. She made a perfect coffee. I left her two pink candies as a tip (小费).

I went to her supervisor and let the leader know how well she dealt with such a difficult customer ahead of me. More of that needs to be done for young people starting out — probably the first job.

I remember how hard it was. I would have run away crying and quit, if it had been me yesterday serving those customers. I’d still be crying too.

Comments posted by molliecat on July 29, 2018

READERS’ COMMENTS

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation (感激) probably made her day.

Mish wrote: How dear you were to lend support there, dear molliecat. Love you!

Kiwicat wrote: My sons both have very unpleasant first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone to do job training. Thanks for the reminder (提醒物) that we can be more thankful to those who offer front-line customer service.

Mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness. So many good lessons you have earned are shared. Blessings, dear molliecat.