题干

   I am Peter Hodes, a volunteer stem courier. Since March 2012, I've done 89 trips of those , 51 have been abroad, I have 42 hours to carry stem cells(干细胞)in my little box because I've got two ice packs and that's how long they last, in all, from the time the stem cells are harvested from a donor(捐献者) to the time they can be implanted in the patient, we’ve got 72 hours at most, So I am always conscious of time.

I had one trip last year where I was caught by a hurricane in America. I picked up the stem cells in Providence, Rhode Island, and was meant to fly to Washington then back to London. But when I arrived at the check-in desk at Providence, the lady on the desk said: “Well, I’m really sorry, I’ve got some bad news for you-there are no fights from Washington.” So I took my box and put it on the desk and I said: “In this box are some stem cells that are urgently needed for a patient-please, please, you’ve got to get me back to the United Kingdom.” She just dropped everything. She arranged for a flight on a small  plane to be held for mere-routed(改道)me through Newark and got me back to the UK even earlier than originally scheduled.

For this courier job, you’re consciously aware than that box you’re got something that is potentially going to save somebody’s life.

【小题1】Which of the following can replace the underlined word “courier” in Paragraph 1?
A.providerB.delivery man
C.collectorD.medical doctor
【小题2】Why does Peter have to complete his trip within 42 hours?
A.He cannot stay away from his job too long.
B.The donor can only wait for that long.
C.The operation needs that very much.
D.The ice won’t last any longer.
【小题3】Which flight did the woman put Peter on first?
A.To LondonB.To Newark
C.To ProvidenceD.To Washington
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同类题2

   Yesterday I was a bit early for a date so I stopped in at McDonald’s for a coffee. I think they make the best coffee. Two very pleasant young girls were working at the counter and the customer ahead was hard to please!

The young girl was sweaty and near tears. I only wanted coffee but I liked lots of milk in it. I really didn’t want to be difficult so I said, “You go ahead and add lots of milk and if it’s not enough, I’ll ask for more.” She smiled. She made a perfect coffee. I left her two pink candies as a tip (小费).

I went to her supervisor and let the leader know how well she dealt with such a difficult customer ahead of me. More of that needs to be done for young people starting out — probably the first job.

I remember how hard it was. I would have run away crying and quit, if it had been me yesterday serving those customers. I’d still be crying too.

Comments posted by molliecat on July 29, 2018

READERS’ COMMENTS

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation (感激) probably made her day.

Mish wrote: How dear you were to lend support there, dear molliecat. Love you!

Kiwicat wrote: My sons both have very unpleasant first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone to do job training. Thanks for the reminder (提醒物) that we can be more thankful to those who offer front-line customer service.

Mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness. So many good lessons you have earned are shared. Blessings, dear molliecat.

【小题1】Why did the writer have a coffee at McDonald’s?
A.Because she arrived for the date ahead of time.
B.Because her date was delayed.
C.Because she wanted some coffee to calm down for the date.
D.Because the coffee at McDonald’s was very cheap.
【小题2】What does the underlined word “supervisor” in Paragraph 3 mean?
A.A person in charge.B.A person in need.
C.An elderly customer.D.A reader of a website.
【小题3】The readers think that the writer’s attitude toward the young girl is __________.
A.negativeB.optimistic
C.helpfulD.moving
【小题4】The passage is most likely to be taken from __________ .
A.a websiteB.a practical guide
C.a newspaperD.a textbook

同类题3

   In the town of Boone,8 years ago this summer,a Chick-fil-A was built and all the parents and children were delighted to have a place with great food and a wonderful indoor playground. But there was one little girl who couldn't enjoy the food because her treatments made all food tasteless. She was most disappointed,however,that she was not able to play on the new playground that she saw so often on the way to the doctor's office. This was because her immune system(免疫系统)was nearly non-existent,and her parents and doctors were concerned that she might pick up a bad germ(病菌).

One day when she was at the doctor's office,the manager of Chick-fil-A,who happened to be the husband of her favorite nurse and was bringing her lunch,knelt down before the little girl and asked her if she had been to the new place to play. The little girl sadly explained her health issues and the reason for her absence. The man held her and cried with her.

The next day,the little girl received a phone call from the man to meet him in the parking lot on Sunday. The girl's mom said,"I thought you are closed on Sundays." He said,"We do,but I have a surprise for your little girl. Oh,make sure she has play clothes and bring her best friend."

That Sunday,the little girl,her mom and dad,her best friend and her mom went to Chick-fil-A. The manager locked the door behind them,and disinfected(消毒)the entire play area from top to bottom twice. He served them cold fountain drinks and ice cream,and then played with the little girls until they could play no longer.

I know this story to be true because the little girl is my daughter, Makala. She will never forget the sacrifice and kindness of the manager. She will forever love him, and now that she is cancer-free, Chick-fil-A has the best chicken in her opinion.

【小题1】From the passage, we can know Chick-fil-A is the name of a _______.
A.restaurantB.hospital
C.parking lotD.playground
【小题2】Why couldn't the little girl enjoy herself in the Chick-fil-A?
A.Because her doctors didn't allow her to any place that was not clean.
B.Because food in the Chick-fil-A was tasteless.
C.Because her parents thought the food there would be harmful to her.
D.Because any bad germ would have a bad influence on her health.
【小题3】Why did the manager give the girl a call?
A. To treat her illness.
A.To play with her.
B.To satisfy her wish.
C.To advertise Chick-fil-A.
【小题4】In the passage,what does the author want to tell us?
A.A little girl was sad that she was not able to enjoy herself.
B.Health problems can have bad effects on a normal person's life.
C.Kindness is a priceless quality that should be valued by everyone.
D.Happiness comes from ourselves as well as from others' kindness.

同类题5

We, Patty and I, had been best friends since Grade Four. Just about everywhere we went, people____we were best friends. We____secrets about popcorn(爆米花)and soda year after year. The best part about having a best friend was taking____sleeping over on Friday nights.
Then in Grade Eight everything changed. Suddenly, my interest in make-up and clothes____my mom. I____believe Patty started the first day of school____the same pigtails(辫子)she had worn forever. What was happening? Other girls seemed more____than Patty.
I started avoiding her and making excuses____, during the middle of the year, as we were sitting in the backyard, the____broke out. I said, “Go home, Patty, and don’t come back.” Then I ran into the house crying. Mom sat me down and I told her____I’ll never forget her words. She said, “____will come and go in and out of your life forever. You are____and it’s okay for both of you to make new friends____is happening is hard but perfectly____.”
Time healed(治愈)a lot of the____, and over the next few years we clearly walked along____paths. Still, when I saw her in the halls of high school, I____a strange sadness. I thought if I went back and “fixed” everything between us, we could somehow start all over____friends. But that was a fantasy(幻想). Our differences were too great, and I could only____she understood.
I’ll always remember the years when Patty and I were best friend, but Mom was right____can change, and we have to let them go when it’s time.
【小题1】
A.realizedB.believedC.knewD.understood
【小题2】
A.sharedB.sparedC.keptD.remembered
【小题3】
A.bedsB.placesC.turnsD.sides
【小题4】
A.surprisedB.scaredC.frightenedD.satisfied
【小题5】
A.wouldn’tB.shouldn’tC.couldn’tD.needn’t
【小题6】
A.wearingB.dressingC.keepingD.staying
【小题7】
A.boringB.interestingC.pleasedD.exciting
【小题8】
A.FinallyB.NaturallyC.GenerallyD.Especially
【小题9】
A.tearsB.wordsC.angerD.hate
【小题10】
A.matterB.everythingC.troubleD.nothing
【小题11】
A.InterestsB.FriendsC.SadnessD.Childhood
【小题12】
A.changingB.studyingC.quarrelingD.imagining
【小题13】
A.WhatB.WhichC.WhyD.When
【小题14】
A.commonB.ordinaryC.regularD.normal
【小题15】
A.unhappinessB.lonelinessC.memoryD.emotion
【小题16】
A.differentB.sameC.hardD.separate
【小题17】
A.rememberedB.thoughtC.feltD.lost
【小题18】
A.likeB.asC.withD.on
【小题19】
A.supposeB.believeC.hopeD.suggest
【小题20】
A.EnvironmentsB.OpinionsC.FriendshipsD.Attitudes