I was at the post office early that morning, hoping to be in and out in a short while. Yet, I _____ myself standing in a queue that went all the way into the hallway. I had never seen so many people there on a weekday. It seemed someone might have made an announcement, _____ customers to carry as many packages as they could and bring them in when I needed to have my own package _____. The queue moved very slowly. My patience ran out and I got _____. The longer it took, the angrier I became. When I got to the counter finally, I finished my _____ quickly and briefly, and then walked past the queue that was then extending past the front door.

“Excuse me,” I said, trying not to be too pushy. Several people had to move _____ to make room for me to get to the _____.

I stepped out, complaining about the _____ conditions. Thinking I was going to be late for my dentist appointment, I headed into the parking lot.

A woman was coming across the parking lot in my direction. She was walking with determination, and each step sounded very heavy. I _____ that she looked as if she breathed fire. It stopped me in my tracks. I ______ myself and it wasn’t pretty. Had I looked like that? Her body language said that she was having a ______ day. My anger melted away. I wished I could wrap her in a hug but I was a ______. So I did what I could in a minute ______ she hurried past me — I smiled. In a second everything changed. She was astonished, then somewhat ______. Then her face softened and her shoulders ______. I saw her take a deep breath. Her pace slowed and she ______ back at me as we passed each other.

I continued to smile all the way to my ______. Wow, it’s amazing what a simple smile can do.

From then on, I became aware of people’s ______ and my own, the way we show our feelings. Now I use that ______ every day to make me ______ that when facing the world, I can try a smile.

   I now remember the day as if it were just yesterday. It was the early morning hours and I had _____ to my dad several hours before. We hung up the phone and I _____ my night time routine, getting my daughter ready for _____ and doing the same for myself. I went to sleep that night and the phone rang around 1:30 a.m. I saw that it was my brother _____ I thought he had probably been drunk so I hung _____ up. My brother gets drunk and calls me _____ Then the phone rang again and I answered. He asked me if I knew what was _____ because our cousin had called him and told him to call our aunt because she _____ to talk to him. She said there was no _____ at my parents’ house. At that point I started to ______ but I had to stay strong for my brother. I called the hospital and I asked if they had a ______ by the name of Ray Green. They said yes and nothing else. My mother called me back after a few minutes and told me that my father had ______.

I’m still so lost that sometimes I pick up the ______ to call my dad and then I remember he’s not there for me to make a phone call to. ______, I see something that would have made him ______ and I laugh twice for him too. My mother is so much ______ than I am. She is back at work and going on with her life and I’ve done the ______ but not like her. I know she ______ my father dearly but she is strong and keeps on so that everybody else can ______ her lead. So that is what I’m trying to do: stay strong and keep my ______ up.

Last Sunday, my family went for walk in a nearby park. We wanted to breathe the fresh air and having fun there. However, when gone out, we found it was cloudy and smoggy (烟雾弥漫的). Only a few people were walking quick on the streets wearing their masks. I was wondering what was the matter when my little brother begins to cough loudly. Suddenly I realized that it was air pollution. So we had to go back to home that day. Smoke from cars, buses, and factories make the air dirty, that is harmful to our health. I think they all should do some thing to keep the air clean.