I was at the post office early that morning, hoping to be in and out in a short while. Yet, I _____ myself standing in a queue that went all the way into the hallway. I had never seen so many people there on a weekday. It seemed someone might have made an announcement, _____ customers to carry as many packages as they could and bring them in when I needed to have my own package _____. The queue moved very slowly. My patience ran out and I got _____. The longer it took, the angrier I became. When I got to the counter finally, I finished my _____ quickly and briefly, and then walked past the queue that was then extending past the front door.

“Excuse me,” I said, trying not to be too pushy. Several people had to move _____ to make room for me to get to the _____.

I stepped out, complaining about the _____ conditions. Thinking I was going to be late for my dentist appointment, I headed into the parking lot.

A woman was coming across the parking lot in my direction. She was walking with determination, and each step sounded very heavy. I _____ that she looked as if she breathed fire. It stopped me in my tracks. I ______ myself and it wasn’t pretty. Had I looked like that? Her body language said that she was having a ______ day. My anger melted away. I wished I could wrap her in a hug but I was a ______. So I did what I could in a minute ______ she hurried past me — I smiled. In a second everything changed. She was astonished, then somewhat ______. Then her face softened and her shoulders ______. I saw her take a deep breath. Her pace slowed and she ______ back at me as we passed each other.

I continued to smile all the way to my ______. Wow, it’s amazing what a simple smile can do.

From then on, I became aware of people’s ______ and my own, the way we show our feelings. Now I use that ______ every day to make me ______ that when facing the world, I can try a smile.

   Two old beggars (乞丐) were sitting on a busy street corner of a big city. They watched _______ as a lot of people walked by without looking at them. Sometimes, a kind-hearted woman or a small child would _______ a few coins in the hats in front of them.

Today was not a _______ day for begging. The men were able to _______ enough for a big meal. As it was getting dark, they started to _______ their things.

Just as they were getting ready to leave, they _______ a man walking toward them. He was a _______ man. They could tell that from his fine clothes. The first beggar said to the second with _______, “He’s coming our way!” The man stopped, _______ into his pocket and took something out. What looked like a piece of hard ________, wrapped (包裹) in white paper, hit each of their waiting hats. The rich man turned and ________ his way.

“He could have easily left us a few ________ or a bill, but he laughed at us with a piece of rock candy,” said the first beggar. He looked at the offering ________. “There’s no way we can ________ this — we have no teeth.” With these words, he picked up the thing and threw it away. Then he collected his things and ________ .

The second beggar wanted to do the same, ________ a second thought made him change his ________.“I haven’t had anything like this for ages,” he thought. “How ________ of that man to offer me something so sweet!” With that, he opened the white paper. To his ________, there was no hard rock candy inside. ________, a shiny white pearl (珍珠) worth thousands of dollars fell into his hand.

   It was Christmas evening. I just _______ home from the nearby grocery store with all kinds of things. The kitchen was _______ with brown bags and boxes. On seeing me coming back, my youngest son, Isaiah, reached me and _______ if I would play a game with him.

I took Isaiah's _______ . He stood there and his green eyes were _______ . “Here is a Christmas _______   for you. Please find it. You can look for something silver. ” he said. I began to do it. I _______ the table in the corner and some other places.

After a few seconds, I saw there was a _______ snow globe on the top of the piano. It was silvery and beautiful. I held the cool _______ in my hands. Isaiah said to me that it was to ________ the one that he had broken the year before. I was puzzled completely. So I bent(弯曲) my ________ beside him. He added how he ________ enough money and asked his elder brother,Logan, to help him buy this one to ________ the broken one. They just wanted to give me a (n) ________ .

Logan nodded and smiled. When I ________ the key on the bottom of the globe, the quiet room was full of music. Isaiah said,“Mum, do you remember how I by accident ________ your snow globe? It broke on the ground ________ the music was still going on. I was so,so sad. ”His face turned a little ________ . But the truth was that I did not quite ________ the broken snow globe after a long time. But Isaiah had been sorry for his ________ all the time. I was sure I would keep this snow globe in my mind forever.

   At 14，my life was filled with school，homework，boy scouts（男童子军），friends，and occasional work for local farmers. I was always_____ ，but I didn’t have much direction. Then，something_____ ：a new master was assigned to our scout. Jerry brought excitement and adventure into my life. Every week I _____ something new. He brought_____ into my life and taught me what was the most important.

A few years later，after_____ home from a two-year service mission，I found myself searching for a_____. I was twenty-one and I had no idea what I wanted to do.

On a spring afternoon，I drove to one of my favorite hiking trails and_____ up to a rock. It was there that I prayed for guidance on what _____ I should take in my life and I knew that everything would turn out _____ .

When I arrived home later that evening，there was a(n)______ by the phone with a message for me to call Jerry；it was______ .I immediately dialed the number and was very delighted to hear Jerry’s familiar______ . Wonderful memories of exciting scout camps______ into my mind.

“Do you know computers?”Jerry asked.

“Yes，I’ve______ one before,”I replied.

“Well，I need you to come to work for me in my new______ company,”he stated.“When can you start?”

I knew this was the answer to my prayer. “I can start tomorrow!”I exclaimed.

The next five years of my life passed so______ . Jerry again took me under his wing， but this time he______ me in business. He taught me how to sell，how to market，how to______ people，and how to grow a business from almost nothing to a nationwide______ .

Jerry’s patience and example ______ a foundation of learning and confidence that I needed in the career that I have now been in for twenty years. Jerry is that person in my life.

   In April 2014 I had a major surgery（外科手术）. The day after the _______ the nurse told me that I had to get out of bed and walk a little. I felt very _______ and every movement caused me a lot of pain. _______ ，even with the pain and discomfort I could get up and I just _______to sit on a chair by the bed. I was short of _______ and the pain worsened after the great effort I made.

While I was there I was _______ that I had to get up and walk a little when an old lady came into the ward（病房）. She walked directly towards me. Her hair was _______ white and very neat，her weak，white face glowed more _______ the bright，red and long coat she wore，and I could see that under her coat she was wearing a（n）_______gown.

She ________ me and said "You are very pretty." Her kind comment took me by ________as in those moments the ________ I believed was that I looked pretty. However，I replied，"Thank you very much. You are a very kind lady. "Immediately she took my hand and said "I am going to pray for you"，and a very warm and comforting sensation invaded（侵入）me. I really ________ those words in those moments. This complete  ________ lady made me feel safe and ________ .

I thanked her for her ________ and I asked her name. "My name is Pat，"she replied，"and I am in the next ward. "And then she left，leaving me a bit ________ but feeling much better and I even ________ the pain for a little while.

Finally the day came when I had to ________ the hospital. I never saw Pat again but that special and brief moment I met her ________ in my mind and my heart.