When I saw Pamela tonight, she smiled and I smiled back to her. She was looking more _____ than before.

Pamela _____ at the express checkouts (快速结账台) in a busy supermarket. She helps when the selfserve checkout comes across a (n) _____ like no price on products. Usually she has hardly _____ one before another is created.

When I shopped there, _____ there weren’t any problems with the checkout, I called Pamela to the checkout I was _____. My concern was about Pamela. She looked _____ and was under great stress as she _____ moved from one checkout to the next.

I told Pamela that she needed to _____ I told her that it was ______ for her to put herself under such pressure and that we could wait. I ______ her that our expectations as ______ weren’t as severe as the ones she had set for herself. Pamela said she felt ______ because I not only ______ her stress but also talked to her about it. I gently told her things had to ______ I told her I’d be looking out for her in future to see if she’d take my ______.

Well, Pamela has taken it. Tonight, she was still doing her job but there was a ______ . She looked cool and calm. She told me that she shared what I said with her ______ As I walked away from Pamela, I was ______ of myself. Not only have I caused Pamela to think about her stress but also she has ______ her coworkers to do so.

My new friend Tom is good at English writing. One day, I asked him how he did so well in written English. He told me that he has a habit of keep a diary every day. "You can try them, too. I'm sure you will improve your written English quickly in this way, "he said. I thought Tom was right, but I decided to follow his advices. I started to write down something interested every day. Sometimes when I didn't know why to spell a word, I would look it up in a dictionary. When I didn't know how to write a sentence correct, I would ask my teacher for the help. My written English has really improved a lot because that.

   During my school days, I was one of those shy and distant kids who would just sit in a corner for an entire day. For me, my books were my _____ world. Even during breaks, I used to sit in a corner of the _____ and see others play games. It was not because I wasn’t interested in _____ others or making new friends, but because I always felt lacking in energy when _____ others. I always had an opinion that if I attempted to be close to new _____ I would be rejected. And I just didn’t want to _____ a rejection.

Once during my English class, my teacher shared a(n) _____ with us. It was about King Bruce and a spider. Although having lost a battle, King Bruce _____ in the end as he was _____ by a little spider. The way the spider dealt with rejections ______ me a lot. I myself started ______ the movements of spiders at home. Once, a spider took around an hour to reach the top of a wall and I ______ knocked it down. To my ______, within seconds it started making its ______ up again.

For me, this ______ was a game changer. I realized that rejections are ______ a failure. The world may treat me ______, but I can stand up and start working again. There will be a time when people would like and ______ me. At present, I ______ mixing with people, learning new things and making new friends. I think there are just no such things as rejections or failures as everything can ______ at any moment.

   Mike was 11. As his birthday was coming up，he _____ his father to buy him a bike, so that he could go to school cycling and not by _____ or relying on his father to _____ him at school, which was _____ a mile away from his home.

On his _____ , seeing a set of books wrapped nicely in his father's hand, though _____ , he thanked his father. Mike's father was _____ as he didn't have enough money to buy a bike.

After a week，when Mike was walking home from school, he saw a boy riding a bike. Mike _____ that the bike was too small for the big boy. _____，the boy ran into a post and fell on the street. Mike rushed to him and ______ him who was his schoolmate Sam.

Mike helped him stand up and provided him with water. _____ Sam was riding the bike fast, his left leg and hands were ______ injured. Mike asked him to sit in a corner and took the bike and rushed to a ______ nearby.

An ambulance （救护车）came and carried Sam to hospital. He then rushed to Sam's home and ______ his parents about the accident.

Sam and his parents thanked Mike for the ______ help. Mike in turn said, “It was all ______ just because I rode Sam's bike. ” He added, “The bike is too small for Sam to ride and that's why he was _______” Mike met Sam every day in hospital until he ______.

Sam got a new bike and he came to know that Mike didn't have the ______ to own a bike. He gave his old bike to Mike and with his parents' ______, Mike accepted the gift.

   When my son Rob came home from school in tears，he told us two older kids had beaten him up. Rob wanted to stay home from school so he wouldn't have to meet the boys in the future.

We called the school. “We'll be happy to call the boys' parents,”we were told.“And you should call the police.”

The next day was Saturday. Rob happened to look out the window and said in alarm,“There are the boys who beat me up!”Two older boys were standing in front of our house, as if they were waiting for Rob to step outside.

I immediately began to think of what I wanted to say to them, but my wife Bev acted first. She opened the door and said with a smile,“Hi, guys. Would you like some ice cream?”

They looked at each other in puzzlement. But they were children, after all, so they shrugged their shoulders and one of them said,“Sure. Why not?”

They followed her indoors and Bev introduced herself, Rob's younger brother Tony and me. She even introduced the dog Rusty. “And I think you already know Rob,”she said, pointing to our son. Her idea was to help them to see that Rob was a person, not a target. He had a family, he lived in a neighborhood and he even owned a friendly dog.

Bev drew the boys into a conversation while we ate ice cream. She said,“I know there's been some trouble. I think there may be a misunderstanding.”They nodded.

“Rob wants to be your friend,”she continued.“Maybe we can talk about the misunderstanding so you can all be friends.”

They nodded their heads in agreement and we talked. Eventually the boys apologized and said there would be no more trouble.

The headmaster of the school called back the following week and asked about the fighting. “Did you call the police?”he asked.

“No, but we've taken care of it,”I said.

“What did you do?”he wondered.

“We fed them ice cream.”