Suffering the bone-weakening disease, Gary Rosheisen was a wheelchair-bound man living alone.His house felt_________and he brought home Tommy, an orange cat that soon became his best_________.

Because of his significant___________problem including seizures（疾病的突然发作）, Gary always kept the___________in the living room on the floor, and it had a speed-dial button_________to call 911. Gary trained Tommy in how to_________that button whenever he felt better___________there were any emergencies.

Then one day, while in his bedroom, Gary had a seizure which_________him to fall out of his wheelchair and onto the floor. Once the seizure_________, Gary soon realized he was unable to   _____. What made him feel terrible was that he__________to put his cell phone on the bed. So he lay there,__________and desperate.

Meanwhile, the police received a call from Gary's  _______. No one said anything. The line was__________，and then disconnected. And the dispatcher（调度员）__________, hoping to get an answer. When the phone just rang and rang, police were sent to______________.

Officer Patrick Daugherty entered the home and found Gary and his__________cat, Tommy. Tommy was lying next to the phone, while Gary was_________on the floor in his bedroom， And so, the only_________was that Tommy's training had been far more_________than Gary thought.

Thanks to the call made to the police! Both he and the police considered Tommy a hero.

   Yesterday I was a bit early for an appointment so I stopped in at McDonald's for a coffee. I think they make the best coffee. Two very pleasant young girls were working at the counter and the customer ahead was impossible to please!

The young girl was sweaty and nearly in tears. I only wanted coffee but I liked lots of milk in it. I really didn't want to be difficult so I said,“You go ahead and add lots of milk and if it's not enough, I'll ask for more. ” She smiled. She made a perfect coffee. I left her two pieces of candy as a tip.

I went to her supervisor and let the leader know how well she handled such a difficult customer ahead of me. More of that needs to be done for young people starting out - probably the first job. '

I remember how hard it was. I would have run away crying and quit, if it had been me yesterday serving those customers. I'd still be crying too.

Comments posted by molliecat on July 29

READERS' COMMENTS

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation (感激)probably made her day.

Mish wrote: How dear you were to lend support there, dear molliecat. Love you ! kiwicat wrote: My sons both have dreadful(糟透了的)first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone to do job training. Thanks for the reminder(提醒物)that we can be more tolerant and thankful to those who offer front-line customer service. mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness,So many good lessons you have earned are shared. Blessings, dear molliecat.

   I was stepping out of my office with a complex feeling. That was my _____ day in my office. I was _____ about what was going on in my mind. My staff members wished me many good wishes. I _____ with a smile. For the last time, I returned to my table again and _____ the board, which read “CEO” below my name. I read it and sighed deeply.

One month passed. I tried my best to _____ myself to a new life which was a bit _____. After all, I had no office or routine (常规的) life. Though I got enough job offers, I _____ them all. I didn’t know why I was no longer interested in a job. _____, one day I was anxious to visit my ex-office. So, I went there immediately. When I got there, some of my colleagues were _____. I met others, but I felt as if I ______ something. They greeted me and talked to me, but showed less ______ for me. Everything seemed very casual to me.

With a ______ heart, I left the office for a nearby park. Sitting on a bench, I ______ every single person moving around there. Slowly, I realized no one was at fault. It was my disillusion (幻灭)of ______ and position of my past days. I think ______ people must be feeling the same if they don’t ______ specific work after retirement (退休).

It was my good day in that park. While ______ on the bench, I heard a kid saying to his friend, “What is this? Why are you ______ about yesterday’s incident? ______ it! Let it go. Let’s play together again.” This “Let it go” is the best way to make your ______ cool!

   At 14，my life was filled with school，homework，boy scouts（男童子军），friends，and occasional work for local farmers. I was always_____ ，but I didn’t have much direction. Then，something_____ ：a new master was assigned to our scout. Jerry brought excitement and adventure into my life. Every week I _____ something new. He brought_____ into my life and taught me what was the most important.

A few years later，after_____ home from a two-year service mission，I found myself searching for a_____. I was twenty-one and I had no idea what I wanted to do.

On a spring afternoon，I drove to one of my favorite hiking trails and_____ up to a rock. It was there that I prayed for guidance on what _____ I should take in my life and I knew that everything would turn out _____ .

When I arrived home later that evening，there was a(n)______ by the phone with a message for me to call Jerry；it was______ .I immediately dialed the number and was very delighted to hear Jerry’s familiar______ . Wonderful memories of exciting scout camps______ into my mind.

“Do you know computers?”Jerry asked.

“Yes，I’ve______ one before,”I replied.

“Well，I need you to come to work for me in my new______ company,”he stated.“When can you start?”

I knew this was the answer to my prayer. “I can start tomorrow!”I exclaimed.

The next five years of my life passed so______ . Jerry again took me under his wing， but this time he______ me in business. He taught me how to sell，how to market，how to______ people，and how to grow a business from almost nothing to a nationwide______ .

Jerry’s patience and example ______ a foundation of learning and confidence that I needed in the career that I have now been in for twenty years. Jerry is that person in my life.