In your last e-mail you asked me how 【小题1】 phone calls in my country. Now I will tell you some telephone manners(礼仪) in 【小题2】 country.

Please 【小题3】 a person you are calling plenty of time to get to the phone before you 【小题4】 a phone. If the person who answers is not the one you want, give your name and ask “【小题5】 I speak to ...?” If he isn’t in, you may leave a 【小题6】

If a stranger dials(拨打) your number accidentally(意外地), don’t 【小题7】 it. If he 【小题8】 “sorry”, accept his apology(道歉). Everyone may dial a wrong number sometimes.

We should respect others. Try not to call too early in the morning（before about 9:00 a.m.）or too 【小题9】at night （after about 9:30 p.m.）. Try not to call at meal time.

Keep a pencil and a piece of paper near the phone. If someone 【小题10】 a member of the family who is not at home, ask the caller if he would like to leave a message. If he does, be sure to get his name and number. If you take a message, be sure to remember to deliver(传送) it!