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    You're out to dinner. The food is delicious and the service is fine. You decide to leave a big fat tip. Why? The answer may not be as simple as you think.

    Tipping, psychologists have found, is not just about service. Instead, studies have shown that tipping can be affected by psychological reactions to a series of different factors from the waiter's choice of words, to how they carry themselves while taking orders, to the bill's total. Even how much waiters remind customers of themselves can determine how much change they pocket by the end of the night.

    “Studies before have shown that mimicry(模仿) brings into positive feelings for the mimicker,” wrote Rick van Baaren, a social psychology professor. “These studies show that people who are being mimicked become more generous toward the person who mimics them.”

    So Rick van Baaren divided 59 waiters into two groups. He requested that half serve with a phrase such as. “ Coming up !” Those in the other hall were instructed to repeat the orders and preferences back to the customers. Rick van Baaren then compared their take-home pay. 'The results were clear—it pays to mimic your customer. The copycat(模仿者) waiters earned almost double the amount of tips to the other group.

    Leonard Green and Joel Myerson, psychologists at Washington University in St. Louis, found the generosity of a tipper maybe limited by his bill. After research on the 1,000 tips left for waiters, cabdrivers, hair stylists, they found tip percentages in these three areas dropped as customers' bills went up. In fact, tip percentages appear to plateau(稳定期) when bills topped $100 and a bill for $200 made the worker gain no bigger percentage tip than a bill for $100.

    “That's also a point of tipping,” Green says. “You have to give a little extra to the cabdriver for being there to pick you up and something to the waiter for being there to serve you. If they weren't there, you'd never get any service. So part of the idea of a tip is for just being there.”

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   My teenage son Karl became withdrawn after his father died. As a single parent, I tried to do my best to talk to him. But the more I tried, the more he pulled away. When his report card arrived during his junior year, it said that he had been absent 95 times from classes and had six falling grades for the year. In this way he would never graduate. I sent him to the school adviser, and I even begged him. Nothing worked.
   One night I felt so powerless that I got down on my knees and asked God for help. “Please God, I can’t do anything more for my son. I’m at the end of my rope. I’m giving the whole thing up to you.”
   I was at work when I got a phone call. A man introduced himself as the headmaster. “I want to talk to you about Karl’s absences.” Before he could say another word, I choked up(哽咽)and all my disappointment and sadness over Karl came pouring out into the ears of this stranger. “I love my son, but I just don’t know what to do. I’ve tried everything to get Karl to go back to school and nothing has worked. It’s out of my hands. ” For a moment there was silence on the other and of the line. The headmaster seriously said, “Thank you for your time”, and hung up.
 Karl’s next report card showed a marked improvement in his grades. Finally, he was even on the list of the best students at school. In his fourth year, I attended a parent –– teacher meeting with Karl. I noticed that his teachers were surprised at the way he had turned himself around. On our way home, he said, “Mum, remember that call from the headmaster last year?” I nodded. “That was me. I thought I’d play a joke but when I heard what you said, it really hit me how much I was hurting you. That’s when I knew I had to make you proud.”