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When you start a new school, go to a party or try to know a person, you often need to break the ice in order to start a friendly conversation. Breaking the ice means saying or doing something to stop feeling shy or uncomfortable around someone you don’t know well. Almost everyone feels uncomfortable or shy when people meet for the first time. If you feel like this, the following ① tips can help you out.

Smile ② Whenyou smile, people think you're friendly and easy to talk to. They are also very likely to smile back and help you feel more comfortable about starting a conversation.

Be positive  Everybody likes being around happy people. Always look on the bright side of life and see everything positively（积极地）.

Be a good listener.   Don't control the conversation and don't just talk about yourself. ③ 仔细听别人讲，并且问一些关于他们自己的问题。They'll think you're worth talking to.

Be easy-going  ④ Some people may be so shy that they can't break the ice. Don't avoid being around new people just because you feel uncomfortable. If you face a situation again and again, you'll get used to it.

①小伟痴迷动画图书，甚至在课堂上也偷偷地看

②小叶将“今日事，今日毕”作为自己的座右铭

③小刚做事言出必行，对朋友的任何请求都是有求必应

④小建不小心打碎了班级的玻璃，他主动认错并及时补上了

下面语段中画线的词语，使用恰当的一项是(　　)

举国上下，对于工业明胶流入食药领域的追问已成愈演愈烈之势。随着媒体报道的深入，人们发现，不但与毒明胶沾染的药品食品种类越来越多，个中内幕也更加触目惊心。试图息事宁人的可能并不仅仅是一些不良企业，或许还包括与工业明胶利益链紧密相关的地方政府。因为一旦上级部门开始追责，地方政府也难辞其咎。