题干
假设你是李华，两周前你从网上订购了一套英语书虫系列读物（Bookworm Series），昨天才收到货，且包装破损、数量不足。请就此向网点客服写邮件投诉。要点如下：
1）介绍购物情况；
2）反映存在问题；
3）提出解决方案。
注意：1）词数100左右；
2）可以适当增加细节，以使行文连贯；
3）开头语已为你写好，不计入总次数。
To whom it may concern,
Li Hua
答案(点此获取答案解析）
To whom it may concern, I'm one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn't receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book wa
