2016年1月21日上午,某航空公司从上海飞往北京的某次航班,超售票导致40多名旅客不能登机。乘客与该航空公司值班经理交涉时,该公司以赔偿200元为条件,要求乘客签署放弃追诉声明。该事件被曝光后,遭到社会舆论的一致谴责。这启示我们( )
①超售机票违背诚信原则、丧失了企业信誉
②要求乘客放弃追诉侵害了消费者合法权益
③企业应该加强内部的管理,提升服务质量
④政府要加强对利益驱动下的不法行为的监督
A:①②
B:③④
C:①③
D:②④
根据短文阅读,选择正确答案。
I'm Mary. This is my friend. Polly. Look! It is yellow and brown. It's fat. Its ears are small. Its eyes are big. Its tail is long. Polly likes fish and milk. It doesn't like fruit. Polly can hop and run. But it can't swim. It likes playing with a ball. I usually go to the park at the weekend(周末). Polly follows(跟随)me. I fly my kite in the park. Polly runs after me. What is Polly? Do you know? It's a cat.