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Last month, Mr. and Mrs. Walter moved to a small town because they both retired from work and wanted to live a peaceful life. After being there  ____ a short time, Mrs. Walter complained to her next-door neighbor. She told him about the poor service she received at the local convenient store. She was hoping the neighbor would repeat her ____ (satisfy) to the store owner.
The next day the newcomer went to the store, the owner greeted her with ____ big smile. He told her  ____ happy he was to see her again, and said he hoped she liked their town. He also offered ____ (he) as a resource to Mrs. Walter and her husband as they got settled. Then he took care of her order quickly.
Mrs. Walter was very  ____ (surprise). When she got home, she reported the big change to her neighbor. “I suppose you told him how poor I thought the service was,” she guessed.
“Well, no,” the neighbor said. “In fact---and I hope you don,t mind---I told him you were amazed at the way he had built up this small town store, and  ____ you thought it was one of ____(good)-run stores you,d ever seen.”
Mrs. Walter, s neighbor understood that people want to  ____(respect). Actually, most people will do nearly anything for you if you treat them respectfully. That means  ____ (make) it clear to them that their feelings are important, and their opinions are precious.