When I was a junior high school student, my family received ____ call. It said that my grandfather had a heart attack and ____(send) to the hospital just now. We set out ____(immediate) to be with him. When we arrived, we learned his operation was over and he was in the ICU, so we headed straight to the ICU. At the door, I felt too nervous to enter. Then I realized that a doctor came close to me and walked me step by step. She told me ____(relax) because my grandfather would be OK soon. Then her ____(explain) about the tubes that were coming out of his body was very clear. What she said gave me strength and made me feel ____(peace). As she said, my grandfather gradually made a full recovery and now he has good health.

    I don't remember what she looked like, ____ I remember she cared about a teenage girl ____ was a little afraid to see her grandfather in the hospital. Her kindness passed beyond her patients to ____ (they) families. It has been seven years, but her simple act still makes a lasting impression ____ me.