阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项。
After a long day at the office, I drove home and looked forward to relaxing with a nice cup of tea. While ① on my way, I noticed that a crowd had gathered around someone who was lying on the ground.
I had completed a first aid course with the British Red Cross, so I pulled over to see if I could offer any ② . There was a first aid kit in my car, so I took it and walked to the ③ . It turned out the girl had been ④ by a car. People who stood around her looked ⑤ and they didn't know what to do at all. They had not even ⑥ to call for an ambulance yet.
So I called the emergency services and explained the actual situation. I was ⑦ about the girl because she had not been wearing a helmet when she got ⑧ . I was not sure if there was a spinal (脊柱的) injury, so I daren't ⑨ her. But after looking her over, I was sure she wasn't
⑩ injured. Then I dealt with some scratches(划痕)in her hands.
As time passed and we continued to wait for an ambulance, the amount of pain that the girl suffered was increasing. To distract(转移)her and ⑪ the risk of her going into shock (休克), I talked to her ⑫ . We talked about her boyfriend, football, the weather, pretty much anything that I could think of to keep her mind off the ⑬ .
Finally, the ⑭ came and the girl was taken away. I felt ⑮ at the news that the girl was safe at last. I felt I had made a difference.