I grew up in a small town. There was a man named Joe, who was uneducated and couldn’t talk _______. He was good-natured but not very smart, _______ everyone teased him.

One day when I was sitting on the porch, he came walking by. I was about 12 and thought it would make me _______ grown-up to play jokes on him as some _______ did.

He asked what I was doing. I told him that my father had _______ his job and that we were short of money. I could see my friends nearby _______ so I went on with the _______. From his _______ expression, I was convinced that I had fooled him ________

I knew he lived a ________ life with low income, so it was ________ when he asked whether we needed anything. I told him that we didn’t know if we would have enough to ________, and he replied, “You poon thing.”

That night I heard the door ________ softly. I thought it was the wind whipping against the door, so I ________ it. The next morning I found a small box of food outside my house. I knew it was from Joe. I looked into the box of canned food with ________ in my eyes. I felt ashamed of taking advantage of his ________ for me. Later I ________ the whole story to my father and said I wanted to return the box. My father scolded me and ________ that I keep the box; otherwise it would hurt Joe’s feelings.

Although the food was not ________, I knew Joe gave the best he had. I did not ________ the gift.

   I was at the post office early that morning, hoping to be in and out in a short while. Yet, I _____ myself standing in a queue that went all the way into the hallway. I had never seen so many people there on a weekday. It seemed someone might have made an announcement, _____ customers to carry as many packages as they could and bring them in when I needed to have my own package _____. The queue moved very slowly. My patience ran out and I got _____. The longer it took, the angrier I became. When I got to the counter finally, I finished my _____ quickly and briefly, and then walked past the queue that was then extending past the front door.

“Excuse me,” I said, trying not to be too pushy. Several people had to move _____ to make room for me to get to the _____.

I stepped out, complaining about the _____ conditions. Thinking I was going to be late for my dentist appointment, I headed into the parking lot.

A woman was coming across the parking lot in my direction. She was walking with determination, and each step sounded very heavy. I _____ that she looked as if she breathed fire. It stopped me in my tracks. I ______ myself and it wasn’t pretty. Had I looked like that? Her body language said that she was having a ______ day. My anger melted away. I wished I could wrap her in a hug but I was a ______. So I did what I could in a minute ______ she hurried past me — I smiled. In a second everything changed. She was astonished, then somewhat ______. Then her face softened and her shoulders ______. I saw her take a deep breath. Her pace slowed and she ______ back at me as we passed each other.

I continued to smile all the way to my ______. Wow, it’s amazing what a simple smile can do.

From then on, I became aware of people’s ______ and my own, the way we show our feelings. Now I use that ______ every day to make me ______ that when facing the world, I can try a smile.

   Years ago my three-year-old son, Jeremy, and I walked to our car. He _______ me with excitement. I found he was holding a _______ in his little hand. I hadn’t given it to him, so I asked, “Where did you get that?” He _______ to the store we’d just _______. But we hadn’t paid for it.

I had a lot of things to do that day, but taking _______ of this moment to teach character to my son just moved to the _______ of my to-do list. I sat him in the front seat next to me in the car without _______ it, so the two of us could talk. I _______ to him that we couldn’t just take things from stores without _______ them. When he realized he’d done wrong, tears ________ up in his eyes. I looked at my ________ boy and said, “Here’s what we have to do. We have to go back to the ________. I want you to tell the manager that you took it, and you’re sorry.” We walked back to the store, and I asked for the ________. “My son has something to tell you,” I told her. Jeremy ________ the toy and said, “I took this, and I’m sorry.” The manager ________ it beautifully, and a little boy learned an important ________.

My son is now 40, with children of his own, but he still clearly ________ that day. And, now, I’m so ________ that those character traits I tried to teach him took ________ in his heart and life. He’s now teaching them to my beloved ________.

We can impact our world by teaching our children character-by being examples of them.