Yesterday I was a bit early for an appointment so I stopped in at McDonald's for a coffee. I think they make the best coffee. Two very pleasant young girls were working at the counter and the customer ahead was impossible to please!

The young girl was sweaty and nearly in tears. I only wanted coffee but I liked lots of milk in it. I really didn't want to be difficult so I said,“You go ahead and add lots of milk and if it's not enough, I'll ask for more. ” She smiled. She made a perfect coffee. I left her two pieces of candy as a tip.

I went to her supervisor and let the leader know how well she handled such a difficult customer ahead of me. More of that needs to be done for young people starting out - probably the first job. '

I remember how hard it was. I would have run away crying and quit, if it had been me yesterday serving those customers. I'd still be crying too.

Comments posted by molliecat on July 29

READERS' COMMENTS

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation (感激)probably made her day.

Mish wrote: How dear you were to lend support there, dear molliecat. Love you ! kiwicat wrote: My sons both have dreadful(糟透了的)first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone to do job training. Thanks for the reminder(提醒物)that we can be more tolerant and thankful to those who offer front-line customer service. mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness,So many good lessons you have earned are shared. Blessings, dear molliecat.

   It was Christmas evening. I just _______ home from the nearby grocery store with all kinds of things. The kitchen was _______ with brown bags and boxes. On seeing me coming back, my youngest son, Isaiah, reached me and _______ if I would play a game with him.

I took Isaiah's _______ . He stood there and his green eyes were _______ . “Here is a Christmas _______   for you. Please find it. You can look for something silver. ” he said. I began to do it. I _______ the table in the corner and some other places.

After a few seconds, I saw there was a _______ snow globe on the top of the piano. It was silvery and beautiful. I held the cool _______ in my hands. Isaiah said to me that it was to ________ the one that he had broken the year before. I was puzzled completely. So I bent(弯曲) my ________ beside him. He added how he ________ enough money and asked his elder brother,Logan, to help him buy this one to ________ the broken one. They just wanted to give me a (n) ________ .

Logan nodded and smiled. When I ________ the key on the bottom of the globe, the quiet room was full of music. Isaiah said,“Mum, do you remember how I by accident ________ your snow globe? It broke on the ground ________ the music was still going on. I was so,so sad. ”His face turned a little ________ . But the truth was that I did not quite ________ the broken snow globe after a long time. But Isaiah had been sorry for his ________ all the time. I was sure I would keep this snow globe in my mind forever.

American writer Theodore Seuss Geisel, better 【小题1】 (know) as“Dr. Seuss”, is one of the world's most famous authors of books for children.

March 2, 2018 was his 114th birthday. He was born in 1904 in Massachusetts and 【小题2】 die) in 1991. 【小题3】 his honor, March 2 is called both “Dr. Seuss Day” and, in many places,“World Book Day”. The aim of  the observance (纪念) is to celebrate literature and urge children around the world to read.

Dr. Seuss is famous for his fantastical and 【小题4】 (humor) books for young children. His books 【小题5】   (fill) with colorful pictures and fun rhymes. Dr. Seuss’ 【小题6】 (work) include “The Cat in the Hat”,“Green Eggs and Ham”and“The Lorax”.

Dr. Seuss helped generations of children learn to read and to love reading. His books have been published in some 20 languages.

Many people used “World Book Day” 【小题7】 (express) thanks for Dr. Seuss' books. If you missed out on World Book Day, you will have 【小题8】 chance later this year to celebrate books and reading. The United Nations marks World Book and Copyright Day on April 23. That is the date on 【小题9】 several of the world's 【小题10】 (great) writers died. They include England's William Shakespeare and Miguel de Cervantes of Spain.

How to Help Improve Your Child's Confidence

How can you help your child become more confident in school and prepare him for the stressful situations which inevitably(不可避免地)arise?

School Can Be Frightening for Kids

【小题1】 . Certainly, we get nervous from time to time, but it is easy to forget how the world looks to a child. Of course, some children , have more self-confidence than others, but for others, the school can appear to be a pretty frightening place. Helping your children to build their own confidence now will help them develop important skills that will help them throughout their lives.

【小题2】

Children like it when you pay attention to them. When your child is telling you something  that happened, do your best to give him your full attention and actively listen. 【小题3】 . You should make sure your body language communicates that you are listening as well. If you catch yourself not listening, ask your child to repeat himself and apologize for being distracted( 精神无法集中的).

Helping Kids Outside of School

Outside school activities are rarely a bad thing, so give your child encouragement to try new things. Clubs and groups are great opportunities and good places for your children to make new friends. 【小题4】 .

Being Open towards Your Child

This is a simple tip, but one to live by. 【小题5】 . Make sure your child realizes that you are a part of his team when he is facing difficulties. The world is much less frightening to a child who feels he is not alone.

I finished my junior middle school in a boarding school. At the first, I felt very lonely because I hardly know anybody. I couldn't get on well  with my classmates and just looked forward to go back home to meet my parents. I even couldn't concentrate my subjects. As time went by, besides, I gradually got used to the school life. I made many new friend and often took part in activities, in that I improved my communicating skills. As I had a lot of interesting things to do, I final enjoyed my school life. Now,whenever I think  of my first boarding  school experience, I think of them as being instructive and unforgettably.