Hundreds of people did not get their train tickets through the online train ticketing service after paying the money.
   The China Railway Customer Service Center said that it would try to solve the problem and return the money in 15 working days.
The service center said changes would be made to the online booking system which limited(限制) each purchase which is finished in 30 minutes. Many people said that they failed to book tickets because of the time limit in purchase.
   People who paid without getting their tickets have formed groups on QQ. As many as 400 people had joined the QQ group by Thursday and the group continues to grow.
   The ticket buyers said their money had been returned through online banks but they didn't get confirmation(确认) from the online booking system.
   They are afraid that they will not be able to get refunds(退款) because they don't have the order number given to those who have succeeded in booking. People also said they were unable to inquire(查询) through the booking hotline 12306, because it is almost always busy.
   The China Railway Customer Service Center Website suggested that the online banks didn't return the payment information to the online booking system because of network problems.
   The online railway booking service was made by the Ministry of Railways on Dec. 21, in order that people can easily buy train tickets during the Spring Festival.

已知点P（x₁，-2），Q（x₂，3），H（x₃，1）在双曲线$y=\frac{-\left(a^2+1\right)}{x}$上，那么x₁、x₂、x₃的大小关系是{#blank#}1{#/blank#} ．

“天覆地载，物数号万，而事因之，曲成而不遗，岂人力也哉。”（天地之间物以万计，人类要做的事情因此也就很多，适应自然界的变化生产出种类齐全的物品，这并不单是靠人工的力量，也有自然力的作用在内。）

——《天工开物》

阅读材料后请回答：

（1）用自己的话概括出这段话的观点。

（2）你觉得这段话对我们现实有什么指导意义？

“天覆地载，物数号万，而事因之，曲成而不遗，岂人力也哉。”（天地之间物以万计，人类要做的事情因此也就很多，适应自然界的变化生产出种类齐全的物品，这并不单是靠人工的力量，也有自然力的作用在内。）

——《天工开物》

阅读材料后请回答：

（1）用自己的话概括出这段话的观点。

（2）你觉得这段话对我们现实有什么指导意义？